APPOINTMENT ARRIVAL protocol:

We are allowing owners to come in with their pet for their exam, however, we are keeping the traffic in our lobby to a minimum. We’ve learned this is much less stressful for our patients and clients. Please call 517-655-2777 to check in. Please wait in the parking lot or in your car and we will notify you when a room is ready. You may elect to do a curbside appointment if you choose.

When we choose not to do curbside, we are unable to get as many appointments in to be seen. Therefore, if we have high demand and patients with issues that cannot wait, we will ask that you wait in your car. Thank you for understanding.

• You may access the restroom at any time while you are here. From the parking lot: follow the sidewalk to the left of the front door and enter thru the side door on the SW corner of the building on the Grand River side.
• All pet’s must be on a leash or in a carrier. We have slip-leashes if needed.
• FOR MEDICATION PICK-UPS: During business hours, medication ready for pick up will be placed, in a labeled bag, on a table directly inside the front door. An after-hours box is available upon request. As always, we can mail medications if preferred. Mail service can be unpredictable at times (2-7 business days, on average but has taken as many as 14 days). Please order medications, at least, two weeks before you will need them.

WE CAN’T THANK OUR WONDERFUL CLIENTELE ENOUGH FOR YOUR PATIENCE AND KINDNESS AT THIS TIME WHILE WE WORK TO CARE FOR YOU PETS!!

ATTENTION:  If you are sick in anyway, or are displaying symptoms of Coronavirus, or if you have been exposed to another person that is infected, PLEASE CANCEL YOUR PET’s APPOINTMENT.