**If you are choosing to have us mail your prescription, USPS has been unpredictable and is taking longer than usual at times. We highly recommend placing your order well in advance of when you will need them! In the worst-case scenario, some orders have been taking 10-14 days for delivery!
By law, we must see patients once a year to renew prescriptions. We are unable to refill prescriptions if it has been over 1 year since your pet’s last exam. If you are unable to return to our clinic for an annual exam, please call your regular veterinarian for refills.
To Request a refill by phone, call our office at 517-655-2777.
We offer the following options to receive your medication:
- Mail to your home via United States Post Office(USPS)USA residents only: Please call our office to order and pre-pay with a credit card. There is a $8 mailing fee. This fee covers the postage fee and postage equipment rental and supplies fees (You may be able to order more than one bottle of medication at a time to offset shipping costs). Please allow 3-7 days for shipping**. We cannot overnight medications.
- Pick up from our office during regular business hours Mon-Thurs 8am-5pm: Please call our office in advance to have medications ready for pick-up.
- Pick up from our AFTER-HOURS box: If you are unable to pick up during regular business hours, we have an after-hours pick up box located on our back door. Please call our office to pre-pay with a credit card number and receive the lock box access code.
- Call it into your local pharmacy (Rite-Aid, Walgreen’s, etc.): Please call our office with a phone number to your local pharmacy. Some medications (Tacrolimus, Alpha Interferon, Cidofovir) may not be available at a regular pharmacy (Walgreen’s, Rite-Aid), as they are made at a compounding pharmacy. If you have a compounding pharmacy in your area, we are able to call the medication in there as well. We cannot provide pricing information on medications at other pharmacies. We highly recommend calling around for prices before choosing a pharmacy, as prices can vary widely.